Shipping Policy

Last updated: January 2025

1. Shipping Areas

We currently ship to all major cities and towns across India. We also offer international shipping to select countries. Please check the shipping options during checkout to see if we deliver to your location.

Free Shipping

Enjoy free shipping on all orders above ₹999 across India. For orders below ₹999, a nominal shipping charge of ₹99 applies.

2. Processing Time

All orders are processed within 1-2 business days (Monday to Friday, excluding public holidays). Processing time may be extended during festive seasons or sale periods.

  • Regular orders: 1-2 business days
  • Custom orders: 3-5 business days
  • Festive season: 2-4 business days
  • Sale periods: 2-3 business days

3. Delivery Time

Standard Delivery

3-7 business days

Available in all major cities

Express Delivery

1-3 business days

Available in metro cities

Delivery times are estimates and may vary based on location, weather conditions, and courier service performance.

4. Shipping Methods

We use trusted courier partners to ensure safe and timely delivery:

  • Blue Dart: Premium express delivery
  • DTDC: Reliable standard delivery
  • India Post: Coverage to remote areas
  • Local Couriers: For specific regions

5. Order Tracking

Once your order is shipped, you will receive a tracking number via SMS and email. You can track your order status in real-time using our order tracking system.

Track Your Order

Visit our Track Order page and enter your order number to get real-time updates on your shipment.

6. Shipping Charges

Order ValueShipping ChargeDelivery Time
Above ₹999FREE3-7 days
Below ₹999₹993-7 days
Express Delivery₹1991-3 days

7. International Shipping

We offer international shipping to select countries. International orders are subject to:

  • Customs duties and taxes (paid by recipient)
  • Extended delivery times (7-21 business days)
  • Additional shipping charges
  • Country-specific restrictions

8. Delivery Issues

If you experience any delivery issues, please contact us immediately. We will work with our courier partners to resolve the issue promptly.

Common Issues

  • Package not delivered
  • Damaged package
  • Wrong address
  • Delivery delays

9. Contact Us

For any shipping-related queries, please contact us:

Email: shipping@rangolithreads.com
Phone: +91-9876543210
WhatsApp: +91-9876543210
Address: Rangoli Threads, Fashion District, Mumbai, India